NOTICE OF JOB AVAILABILITY
Training and Development Specialist
Train customer groups on the application of newly installed software and hardware devices and provide continuous training support based on requests. Assess training needs or performance gaps through surveys, interviews with customer representatives, focus groups, or consultation with business owners or functional managers in the clients' groups. Design and develop training solutions to improve knowledge or skills, using a variety of instructional techniques or formats, such as online learning, micro e-learning, on-the-job guides, Read and Understand materials, or in-person workshops. Design and develop a scalable skill-based training program to support the successful implementation of software and the installation of hardware devices, to help customers' shorten ramp time, improve proficiency and boost productivity; Develop means of measuring the effectiveness and efficiency of training programs and monitor their ongoing impact; Evaluate, sustain and update training materials for ongoing operations to ensure training content accuracy and validity; Deliver in-classroom workshops on the application of new or existing technology software or hardware devices. Optimize the use of technology to provide efficient, effective and user-friendly tools; Stay abreast of the training industry (including adult learning, instructional design, e-learning, and performance improvement) in order to provide clients with learning leadership, being fully aware of the most current learning trends and tools available.
EDUCATION and EXPERIENCE:
Requires Master's degree in Instructional Design and Technology or equivalent plus two-year work experience as a Training Specialist or closely related.
40 Hours per week
POINT OF CONTACT
1675 East Prosperity Ave Suite "A"
Tulare, Ca 93274